Please be aware of the following points when using prepaid cards.
- Payment reflection
Your card usage is usually reflected to the card balance immediately, but with some merchants it may take a while for the payment to be reflected.
- Card balance and spending limit
You cannot make payment that exceeds the available card balance. However, if the merchant's system does not allow for the payment to be reflected immediately, the transaction may be completed in excess of the available balance.
- Checking the card balance
There is no balance displayed at the merchant, nor is the balance displayed on the receipt. Please check your balance within the app.
- Single VISA card for single payment
You cannot use more than one VISA card (a credit card and a prepaid card, etc.) for one transaction.
- One-time payment only
Only one-time payment is allowed with the prepaid card. If you choose to pay in installments, the payment will be rejected.
- Identity verification
In principle, a signature is required for identity verification. Some merchants do not require a signature.
- Notation on the receipt
As a general rule, "credit card" will be printed on the receipt as the payment method because the payment is made using the credit card system.
- Refund timing
It takes up to 60 days for a refund to be issued for returned merchandise.
- Available merchants
The prepaid card may not be available to use at some VISA merchants, such as expressways and gas stations.