- In the case of online payment, the date and time of purchase may differ from the date and time of debit of the card.
- In the event that the amount of money spent differs between the authorization sent when the card is used and the clearing sent when the amount of money spent is confirmed, a surcharge or refund will be issued to adjust the difference.
- Please check if any of the following apply to you.
There was a card charge of 1 JPY
Name of the merchant shown in the transaction statement is different from the actual shop name
- If any of the above aplies to you, please disable your card promptly and contact us.
I want to disable my card temporarily from Epre app
Contact Us