Payment
- Are there any unsupported merchants?
- Can I use the physical card abroad?
- What is international transaction fee?
- The card does not let me use PIN payment
- There was a card charge of 1 JPY
- Can I make payment in installments?
- How long does it take for the refund to happen after I canceled my purchase?
- I got charged again after the refund had been processed
- There is a payment adjustment entry in my transaction statements
- I see double billing entries in my transaction statement
- There are unfamiliar transactions in my account
- I received a notification regarding possible unauthorized usage
- I received a notification regarding possible unauthorized usage and my card was suspended. How can I unsuspend the card?
- I received a notification regarding possible unauthorized usage and tapped "I made this payment" while the payment was unfamiliar to me
- Name of the merchant shown in the transaction statement is different from the actual shop name
- My balance is negative