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  2. Payment

Payment

  • Are there any unsupported merchants?
  • Can I use the physical card abroad?
  • What is international transaction fee?
  • The card does not let me use PIN payment
  • There was a card charge of 1 JPY
  • Can I make payment in installments?
  • How long does it take for the refund to happen after I canceled my purchase?
  • I got charged again after the refund had been processed
  • There is a payment adjustment entry in my transaction statements
  • I see double billing entries in my transaction statement
  • There are unfamiliar transactions in my account
  • I received a notification regarding possible unauthorized usage
  • I received a notification regarding possible unauthorized usage and tapped "I made this payment" while the payment was unfamiliar to me
  • Name of the merchant shown in the transaction statement is different from the actual shop name
  • My balance is negative
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